Kyles Marine Repair Terms and Conditions of Service

Effective Date: February 1, 2025

By requesting services, approving estimates/quotes, or scheduling appointments with Kyles Marine Repair, the client acknowledges and accepts the following terms:

I. Labor and Hourly Rates

Estimates and quotes provided by Kyle’s Marine Repair are typically bid by the job (unless otherwise specified) and reflect the known scope of work at the time of scheduling/diagnostics. These quotes include labor, based on the expected complexity, vessel condition, and system access. However, any unforeseen conditions or complications that arise during service will be billed additionally on a Time and Materials (T&M) basis.

Out-of-scope or additional work includes, but is not limited to:

Discovering hidden or previously undisclosed damage
Removing seized, rusted, or obstructed components
Diagnosing or correcting unrelated system issues
Addressing prior improper repairs or non-compliant installations
Performing client-approved add-ons mid-service
Emergency safety measures or code-related compliance work

Minor Overages and Automatic Authorization

Kyle’s Marine Repair automatically proceeds with minor overages without requiring additional client approval if they fall under:

1.5 hours of additional labor, and/or
$150 in parts or materials

This policy exists to prevent delays and job interruptions for minor issues that require immediate resolution to proceed with the agreed-upon work. These overages will be itemized on the final invoice.

If a client does not wish to allow automatic minor overages, this must be expressed in writing prior to the start of work and prior to approving the quote. In such cases, the restriction will be clearly noted on the estimate or quote provided. Otherwise, the default auto-approval policy is considered accepted.

Standard Labor Rates (applied to Job Quotes, T&M work and out-of-scope issues based on the applicable situation):

Standard Rate: $160/hour
Toilet / Head / Sanitation work: $185/hour
Emergency Rate (same-day or next-day): $210/hour (2.5 hour minimum)
After-Hours / Weekend Rate (scheduled after 5:00 PM or on weekends): $235/hour (2.5-hour minimum)
Holiday Rate: $275/hour (2.5-hour minimum)
Active Storm Condition Rate: $375/hour (2.5-hour minimum, includes all travel time)
Travel Time: 1 Technician $60/hr, 2 Technicians $90/hr, 3+ Technicians $130/hr. Billed in 15-minute increments.

Additional Technician Charges

When working under Time and Materials (T&M), if additional technicians are required for safe, efficient, or timely completion of the job, a supplemental labor charge equal to 50% of the current applicable labor rate will be added per extra technician.

This includes but is not limited to:

Large or labor-intensive tasks requiring assistance (e.g., engine removal, shaft alignment, lifting heavy components)
Safety-required dual tech jobs (e.g., electrical troubleshooting, fuel system work)
Situations where job efficiency or time constraints require a team

All technician assignments are at the discretion of Kyle’s Marine Repair, and technician count will be disclosed in job notes or estimates whenever applicable.

Rate Discretion and Transparency

Kyle’s Marine Repair reserves the right to determine the applicable labor rate for any job, based on urgency, scheduling logistics, and environmental factors. Applicable rates will always be disclosed up front on any estimate or quote before service begins. Clients are never billed emergency, after-hours, or holiday rates unless they were notified prior to work starting in advance.

In cases where urgent or time-sensitive additional work is approved verbally, on-site, or in the moment, the client agrees to be billed at the applicable rate (standard, rush, after-hours, etc.) as outlined in Section III.F. Verbal or physical acknowledgment of the added work constitutes authorization to proceed, and charges will be due per invoice.

II. General Service & Scheduling

A. Scheduling Policy

Kyle’s Marine Repair schedules client work based on factors including but not limited to: the date and time of estimate approval and/or deposit receipt, parts availability, technician routing, job urgency, weather conditions, and service locations.
Priority is not based on customer history, but rather on:

The order in which job approvals and payments are received
Availability of parts or materials necessary to complete the job
Geographic proximity and routing efficiency

Kyles Marine Repair typically starts sending out scheduling and booking confirmations on Fridays and Saturdays, but may be scheduled outside these windows at Kyle’s Marine Repair’s discretion or by special request.
Jobs requiring third-party coordination — including but not limited to haul-outs, divers, mobile fuel deliveries, and marina access — are subject to external scheduling limitations.
Third-Party Vendors & Subcontractor Scheduling

Kyle’s Marine Repair frequently works alongside or coordinates with third-party vendors, subcontractors, or independent specialists as part of larger service or repair projects. These may include, but are not limited to:

Fiberglass and gelcoat technicians
Metal fabricators or welders
Divers, riggers, or marina personnel
Haul-out crews or delivery services
Marine electronics or engine specialists not employed by Kyle’s Marine Repair

Kyle’s Marine Repair is not liable for any delays, cancellations, rescheduling conflicts, or incomplete work caused by these third parties. Each contractor operates under their own schedule, liability coverage, and communication policies.

However, Kyle’s Marine Repair understands the importance of timely project completion. Therefore, we reserve the right, at our sole discretion, to replace or reassign subcontracted work if a third party is unable or unwilling to meet scheduling requirements that could jeopardize the client’s timeline or our workflow.

B. Emergency, After-Hours & Holiday Service

Emergency service requests — including but not limited to sudden system failures, active water intrusion, power loss, propulsion failure, or compromised bilge/electrical systems — are scheduled at Kyle’s Marine Repair’s discretion and billed at the Emergency Rate (see Section I).
After-hours work (scheduled to begin after 5:00 PM, Monday through Friday) is billed at the After-Hours Rate with a 2.5-hour minimum, regardless of the actual time on site.
Holiday service is billed at the Holiday Rate (2.5-hour minimum) when scheduled on recognized holidays, including but not limited to:

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve / Christmas Day
Easter Sunday

If a job unintentionally extends past regular hours due to unexpected conditions — including but not limited to corroded fasteners, access delays, or last-minute add-ons — after-hours rates do not apply unless the appointment was scheduled as such.

C. Multi-Day Jobs, Delays & Rescheduling

Jobs that require multiple days may be paused between visits based on technician availability, part delays, weather, or scheduling logistics.
Kyle’s Marine Repair does not guarantee immediate continuation (e.g., the next calendar day), unless explicitly scheduled and confirmed in writing.
Jobs will be rescheduled based on available technician time slot, and previously scheduled clients will not be bumped or delayed to accommodate overages, except in emergency situations.
Delays caused by external factors — including but not limited to severe weather, marina closures, client-caused access issues, unplanned parts sourcing, or third-party coordination — may affect project timelines and rescheduling windows.
Kyle’s Marine Repair is not liable for delays caused by these or other uncontrollable factors.
If a client requests same-day or next-day continuation of a paused or delayed job, Kyle’s Marine Repair will make every reasonable effort to accommodate the request. However, all such expedited scheduling is at the sole discretion of Kyle’s Marine Repair and may incur:

The Emergency Rate (see Section I) for same-day or next-day rescheduling, or
The After-Hours Rate if the only available time falls outside standard hours

If the client declines these rate options, the job will be rescheduled at the next available standard time slot based on technician availability and job complexity.

D. Job Access & Client Responsibilities

Clients are responsible for ensuring vessel access at the scheduled time, including but not limited to:

Providing valid and working keys, dock codes, gate codes, or marina gate access
Notifying marina management or office in advance of technician arrival, if required.
Disabling security systems, alarms, or motion sensors that will impact technician ability to do work.
Clearing workspaces of clutter, debris, tools, pets, or unrelated personnel

Inaccessible vessels or unsafe work conditions — including but not limited to locked doors, cluttered engine rooms, or unattended pets — may result in job cancellation, delay, or minimum billing. A 1-hour minimum service fee plus any travel charges will apply.
If access requires a tender or transport vessel, the client must provide safe and operable access. If unavailable, Kyle’s Marine Repair may delay or reschedule the job and charge for time and travel.
Clients acknowledge that dockside work is inherently impacted by factors including but not limited to tide levels, wake activity, wind conditions, vessel motion, and dock safety. These factors may impact the ability to complete certain tasks on time or safely.

E. Cancellation, Rescheduling & No-Show Policy

Appointments canceled with:

Less than 48 hours' notice: $45 cancellation fee
Less than 24 hours' notice: $70 cancellation fee
No-show or denied access at arrival: 1-hour of labor minimum charge plus applicable travel fees

Clients must cancel or reschedule writing. Voicemail requests are not accepted until confirmed in writing from Kyles Marine Repair

Email: Service@kylesmarine.com
Text: 904-789-5140

Repeat cancellations, reschedules, or failure to provide timely access may result in:

Loss of scheduling priority
Requirement for non-refundable deposits on future work
Pre-payment of full job quote cost up front
Refusal of service

If service is delayed or canceled due to client-caused access issues — including but not limited to locked gates, unavailable keys, or incorrect instructions — standard rates will apply for time and travel.
Kyle’s Marine Repair understands that unforeseen circumstances can arise, and we strive to assist our clients as reasonably and fairly as possible. While all cancellation, rescheduling, and no-show fees apply as outlined above, any modifications or exceptions to this policy are at the sole discretion of Kyle’s Marine Repair. We reserve the right to waive or reduce fees on a case-by-case basis when scheduling conditions, emergencies, or client loyalty merit special consideration.

Important Notice on Timing of Communication:
Cancellations, reschedules, or service-related changes submitted after business hours, on weekends, or on holidays are considered received until the start of the next business day. Kyle’s Marine Repair does not monitor scheduling communications outside normal operating hours unless emergency arrangements have been made in advance. As such, after-hours notifications do not qualify as timely notice for the purposes of avoiding cancellation or rescheduling fees.

F. Weather & Environmental Conditions

Kyle’s Marine Repair reserves the right to delay or reschedule service based on hazardous or unsafe conditions, including but not limited to:

Lightning, heavy rain, or thunderstorms
High winds or marine weather advisories
Extreme temperatures
Unsafe dock surfaces or standing water
Storm watches or warnings

Storm preparation services are available by request but do not guarantee vessel protection, safety, or survival. These services may include but are not limited to:

Doubling or adjusting dock lines
Installing or repositioning fenders
Disconnecting shore power
Deploying covers, removing canvas, or securing hatches
Installing chafe gear, shock absorbers, or storm-rated gear

All storm-related services are performed at Kyle’s Marine Repair’s sole discretion based on safety, technician availability, and conditions at the time. These services are not automatically billed at the Active Storm Rate. Instead, billing is based on the actual date, time, and nature of the service performed:

If service occurs during an active storm event (e.g., named storm, tropical system, hurricane watch/warning, or similar conditions), the Active Storm Rate (see Section I) will apply with a 2.5-hour minimum including travel.
After the 2.5-hour minimum, additional labor is billed in 30-minute increments under a Time and Materials (T&M) format, including any parts, materials, or storm-specific supplies.
If no active storm is present and standard scheduling applies, the job will be billed at the standard, after-hours, or emergency rate as appropriate for the timing of the service under Time and Materials (T&M) format, including any parts, materials or storm specific supplies(unless previously specified and agreed to in writing)

Clients authorize Kyle’s Marine Repair to purchase storm prep materials as needed, including but not limited to lines, fenders, covers, tie-downs, hardware, chaff gear and securing tools. All materials will be billed separately.
The client agrees to hold harmless and release Kyle’s Marine Repair — including its owners, employees, technicians, subcontractors, contractors, representatives, and any third parties or companies working on its behalf — from any and all liability, damages, losses, claims, or expenses arising from or related to hurricanes, tropical storms, high winds, flooding, surge, lightning, or any other weather-related or environmental event, including but not limited to acts of God, natural disasters, or severe weather systems.
Storm preparation services are performed strictly on a best-effort basis and do not guarantee vessel safety, protection, or survivability under any circumstances.

III. Diagnostics & Client-Directed Work

A. Diagnostic Appointments

Diagnostic appointments are scheduled to assess specific concerns described by the client at the time of booking. These appointments include but are not limited to:

Visual inspections
Functional testing
Electronic or software-based diagnostics
Voltage, resistance, or continuity testing
System scans, sea trials, or non-destructive evaluations (NDE)
Operational assessments such as overheating, vibration, fluid loss, or abnormal performance

Unless otherwise stated in writing, diagnostic appointments include up to 1.5 hours of technician time focused on the reported issue.
Diagnostic time is not prorated or credited, even if the issue is discovered quickly. Fees reflect the cost of dispatching a qualified technician and the expertise required to perform accurate and efficient diagnostics.
If the issue requires further investigation beyond the included time or expands in scope, additional time will be billed at the applicable hourly rate (see Section I).
Diagnostics are intended to identify root causes. Actual repairs, component replacement, or disassembly are not guaranteed to be included and may require additional labor or separate scheduling.

B. Diagnostic Travel & Deposit Policy

Diagnostic visits requiring travel over 30 minutes one way from Kyle’s Marine Repair’s primary dispatch location (typically Daytona Beach, Florida) may be subject to a non-refundable diagnostic deposit at the time of booking.
All travel-related fees, deposits, or surcharges are applied at Kyle’s Marine Repair’s sole discretion based on technician availability, distance, urgency, and current service demand.
Clients will be notified of all applicable fees in advance, and such charges will be clearly included in the client’s estimate or quote for approval prior to scheduling.
Deposits cover technician travel time, vehicle expenses, marina access, and scheduling logistics.
If the client cancels after paying the deposit, cancellation fees apply per Section II, and any remaining balance may be issued as a service credit at Kyle’s Marine Repair’s discretion.

C. Diagnostic Limitations & Client Interference

Diagnostic conclusions are based on the observable condition of the vessel and its systems at the time of service. Accuracy may be limited by variables including but not limited to:

Intermittent system faults
Battery or voltage irregularities
Prior resets or cleared codes
Improper modifications or undocumented repairs
Environmental conditions at the dock

Clients are required to disclose recent service history, prior repair attempts, aftermarket modifications, or any third-party work that may affect diagnosis.
Kyle’s Marine Repair reserves the right to pause or cancel diagnostics if a system is deemed unsafe, compromised, tampered with, or substantially altered. In such cases, the minimum diagnostic fee will still apply.

D. Client-Directed Repairs & Limited Warranty

If a client directs a specific repair or service without a formal diagnostic evaluation by Kyle’s Marine Repair, the client assumes full responsibility for the outcome.
Client-directed repairs include but are not limited to:

Requests to replace specific parts without a system check
Installing customer-supplied components
Requests to skip diagnostic or testing procedures
Instructions based on third-party recommendations or assumptions

Kyle’s Marine Repair provides no guarantee or warranty that such repairs will resolve the underlying issue or function as expected.
If the issue persists after a client-directed repair, a separate diagnostic appointment may be required and billed accordingly.
Kyle’s Marine Repair is not liable for any failure, damage, or safety issue resulting from incomplete, incorrect, or misdirected repair requests initiated by the client.

E. Routine Maintenance & Discovery of Additional Issues

Routine maintenance services — including but not limited to oil changes, fluid replacements, filter swaps, and other scheduled upkeep — are not considered “repairs” for the purpose of warranty or diagnostics unless otherwise noted.
During routine or scheduled maintenance, technicians may identify unrelated or unforeseen problems. These findings will be communicated to the client and may require:

A separate diagnostic or inspection
Additional labor
New or revised quotes

Minor corrections discovered during routine work may be made at the technician’s discretion if they fall within the approved minor overage threshold (see Section I).
Clients understand that declining recommended follow-up services for safety-related or performance-critical issues may result in system failure, performance degradation, or safety risks. Kyle’s Marine Repair is not liable for damages arising from the client’s decision to defer, decline, or delay necessary corrective work.

F. Discovery of Complicating or Critical Conditions

If, during any diagnostic or repair appointment, Kyle’s Marine Repair identifies previously unknown, concealed, or undisclosed conditions that significantly affect the safety, feasibility, or integrity of the quoted work, we reserve the right to take action at our sole discretion. These conditions may include but are not limited to:

Extensive structural damage
Failing or compromised electrical systems
Fuel or exhaust system non-compliance
Evidence of prior substandard or unsafe repairs
Issues that violate ABYC, USCG, or manufacturer safety standards

In such cases, Kyle’s Marine Repair may:

Pause or delay the project pending client authorization of additional required repairs
Terminate the job if continuing would endanger the vessel, passengers, crew, public, or waterway before, during or after completion.
Collect the full remaining balance of the original quoted work, as technician time, scheduling, and allocated resources have been fulfilled regardless of job completion.
In cases where work is paused, terminated, or declined due to safety concerns or client refusal to proceed with additional necessary repairs (as outlined above), any parts or materials ordered and paid for will be left on the vessel or delivered to the client.
Kyle’s Marine Repair does not guarantee a refund or return of unused parts under these circumstances. Refunds or credits, if any, are evaluated strictly on a case-by-case basis and are at the sole discretion of Kyle’s Marine Repair. Restocking fees, shipping costs, and manufacturer return policies may also apply where applicable.

Kyle’s Marine Repair is not liable for performance issues, failures, regulatory violations, or damages resulting from the client’s refusal to authorize essential repairs once identified and communicated.
In urgent or time-sensitive situations where additional work is required beyond the scope of the original estimate or quote — including but not limited to newly discovered issues, component failures, or immediate safety-related concerns — verbal, texted, or in-person client approval is sufficient to authorize the additional work, provided the client is informed that the service will incur extra charges.
These services are billed as Time and Materials (T&M) at the applicable labor rate (standard, rush, after-hours, emergency, or holiday), and may include:

On-site labor
Off-site labor
Off-site part removal, cleaning, or service
Parts and consumables
Return visits and travel time

The client agrees to pay in full for such services per the invoice provided by Kyle’s Marine Repair, even if a written quote was not issued. The act of providing verbal consent, text approval, or allowing the technician to proceed is considered binding authorization.

G. Emergency & Salvage Response Work

1. Emergency & Salvage Response Work

In emergency-response scenarios where Kyle’s Marine Repair is dispatched or requested to assist with a vessel in immediate distress — including but not limited to:

Taking on water
Flooded bilge or engine room
Electrical fires or smoke
Fuel, oil, or chemical spills
Grounding or collision recovery
Loss of propulsion or steering
Storm damage mitigation
Sinking prevention

— the client agrees and acknowledges that all work performed is conducted under Time & Materials (T&M) billing with no prior quote required, and may include a hazard surcharge of $75/hour per technician, in addition to the applicable emergency or after-hours labor rate.

Clients authorize Kyle’s Marine Repair to take immediate action necessary to stabilize the vessel, prevent pollution, and mitigate damage. This includes but is not limited to:

Emergency dewater
Deploying bilge pumps or portable systems
Securing fuel systems
Disconnecting batteries or power
Containment of hazardous fluids
Triage repairs to hull, shaft, steering or electrical systems

The client agrees to pay for all labor, parts, materials, travel, and hazard-related expenses incurred during the emergency response. These events are considered best-effort salvage and do not carry a warranty or guarantee of performance or outcome. Safety of the technician and vessel is prioritized above all else.

2. Emergency Response Liability Waiver

1. The client agrees to hold harmless, defend, and indemnify Kyle’s Marine Repair, including but not limited to its owners, employees, technicians, subcontractors, contractors, affiliated companies, representatives, and any third parties working on its behalf, from any and all claims, losses, damages, liabilities, injuries, lawsuits, costs, or expenses arising from or related to emergency response work.

2. Emergency and salvage work is performed as a best-effort service under unpredictable, high-risk conditions, and may involve inherent dangers to the vessel, technicians, and surrounding environment. The client understands and accepts that Kyle’s Marine Repair is acting in good faith to prevent further damage, pollution, vessel loss, or risk to life, and that no guarantees or warranties can be made during such response.

3. This indemnification clause applies regardless of outcome and includes, but is not limited to, claims related to:

o Property damage

o Environmental exposure

o Loss of vessel or equipment

o Bodily injury

o Regulatory violations

o Delayed or partial recovery

o Interrupted travel or use

IV. Parts, Warranties & Repairs

A. Labor Warranty

Kyle’s Marine Repair provides a 90-day labor warranty on services performed for systems and components provided and installed by Kyle’s Marine Repair.
This warranty covers installation workmanship only and does not extend to:

Component failure due to manufacturer defect
Normal wear and tear
Neglected maintenance
Environmental exposure, corrosion, or marine degradation
Client interference or post-service tampering

Labor warranties apply solely to the original service performed and only when the client follows recommended maintenance and care procedures.

B. Client-Supplied Parts

Kyle’s Marine Repair does not warrant any part, system, or component provided by the client, regardless of condition (new, used, refurbished, or OEM).
If a client-supplied part fails, performs poorly, or causes system failure, all associated labor is chargeable at the current hourly rate.
Installing client-supplied parts voids any labor warranty related to that part or system, and Kyle’s Marine Repair assumes no responsibility for:

Compatibility issues
Performance concerns
Fitment failures
Electrical or integration conflicts
Safety hazards resulting from installation

The client assumes full liability for damage caused by installation of untested, used, outdated, incompatible, or counterfeit parts.

C. Manufacturer Warranty Assistance (Client-Managed Claims)

When a component or system installed by Kyle’s Marine Repair is covered under a manufacturer’s warranty and the client is coordinating directly with the manufacturer, Kyle’s Marine Repair may assist with warranty-related documentation or removal/reinstallation of the failed component at the client’s request.
This applies specifically to scenarios where Kyle’s Marine Repair is not a dealer or authorized service center for the manufacturer in question, and therefore cannot initiate or guarantee coverage on behalf of the client.
In such cases:

All labor will be billed at the current standard hourly rate.
Any necessary parts, diagnostics, or travel will be billed in full to the client.
Reimbursement, if any, is solely between the client and the manufacturer.

Payment in full may be required prior to beginning work, or the client may be required to place a valid credit card on file for billing. This requirement will be disclosed before scheduling or initiating any work, included on the quote or estimate for approval, and is enforced at Kyle’s Marine Repair’s sole discretion.
Kyle’s Marine Repair is not liable for delays, denials, or partial reimbursements associated with client-managed warranty claims.

D. Warranty Work Facilitated by Kyle’s Marine Repair

When Kyle’s Marine Repair supplies and installs components covered under an OEM or manufacturer warranty, and we are actively facilitating the claim, no warranty diagnostics or repairs will be initiated until the manufacturer issues written authorization for the warranty claim to Kyle’s Marine Repair directly.
This is required to:

Confirm labor coverage
Verify reimbursement procedures
Prevent unauthorized or unpaid work

If the client requires or insists on immediate service before manufacturer approval is received:

The client will be required to pay the full cost of the diagnostic, parts, labor, and travel in advance.
If and when the manufacturer approves the claim, the client will be reimbursed only up to the amount approved by the manufacturer.
Any difference between the approved amount and the invoiced total remains the client’s responsibility.

Kyle’s Marine Repair is not responsible for warranty claim denials, delays, or partial payments. The client assumes all financial risk when requesting services prior to written warranty approval.

E. Part Orders, Returns & Restocking

All part orders are made specifically for the client's vessel and are subject to supplier rules. Returnability, restocking fees, and timing vary and are not determined by Kyle’s Marine Repair.
Canceled part orders, client-requested returns, or change-of-mind requests are subject to restocking fees of up to 35%, including but not limited to:

Electrical components
Sensors
Hoses or fuel lines
Engine or transmission parts
Factory-direct orders

Opened or installed electronics, software-linked devices, or programmable modules are non-returnable.
Kyle’s Marine Repair is not liable for:

Shipping delays
Supply chain shortages
Incorrect deliveries by third-party vendors
Items discontinued or backordered after estimate approval

Parts sourced through Kyle’s Marine Repair remain the property of the business until paid in full.

F. Used, Salvaged & Refurbished Parts

Kyle’s Marine Repair offers no warranty of any kind on used, salvaged, or refurbished parts, whether supplied by the client or sourced by special request.
These components may include but are not limited to:

eBay-sourced items
Donor components
Rebuilt alternators, starters, pumps, or modules
Remanufactured electronics

Installation of such parts is performed at the client’s risk, and Kyle’s Marine Repair is not liable for:

Performance issues
Failure during or after installation
Damage to surrounding systems
Rework required after failure

G. Failure Due to Neglect, Abuse, or Third-Party Work

Kyle’s Marine Repair is not liable for any system failure, rework, or damage caused by:

Misuse or improper operation
Overheating, overloading, or dry running
Lack of maintenance (e.g., impeller, fluid changes, filters)
Excessive vibration or impact
Work performed by third parties
Tampering, alterations, or interference by the client or others

Labor warranties are void if the system has been modified, opened, reprogrammed, bypassed, or reset by any party other than Kyle’s Marine Repair after installation or service.

V. Systems, Fuel & Electronics

A. Fuel Systems & Fuel Polishing

Kyle’s Marine Repair performs fuel system work to the highest standards available within the limitations of mobile service tools, equipment, and vessel access.
Fuel polishing is limited to circulating and filtering fuel inside the tank(s) and does not clean or affect other parts of the system — including but not limited to:

Fuel lines
Primary or secondary fuel filters
Fuel injectors or injection pumps
Fuel rails or delivery systems
Return lines or anti-siphon valves

Residual contamination, including but not limited to sludge, microbial growth, water, or debris, may still be present in fuel lines and downstream components even after tank polishing is complete.
Kyle’s Marine Repair is not liable for:

Post-polishing fuel issues
Engine failure due to residual contaminants
Clogged filters, injector issues, or fuel starvation
Damage to fuel pumps or injectors caused by contaminants already present before service

Pre-existing damage due to contaminated fuel — including internal damage to engines or fuel system components — may not be visible or discoverable during tank polishing.
Diagnostics of fuel system components are not included with polishing services. If diagnostic testing is required to assess damage or operational issues, it will be billed separately and may require a separate service appointment depending on scheduling and scope.
In situations where technician safety may be compromised — including but not limited to strong gasoline fumes, visible fuel pooling, or vapor buildup in enclosed areas — Kyle’s Marine Repair reserves the right to:

Refuse or reschedule the job entirely at our sole discretion
Pause work until the hazard is mitigated
Or apply a hazard surcharge of $75/hour, in addition to the standard labor rate, to account for increased safety protocols, PPE use, and technician risk

This “Hazard Rate” may be applied without prior notice if a safety concern is encountered on-site. The client will be notified as soon as practicable, and work will not resume until conditions are deemed safe.

B. Electronics, Firmware & Programming

Kyle’s Marine Repair is not liable for any issues arising from firmware updates, reprogramming, or software resets performed by the client or by other third parties.
Electronics systems — including but not limited to:

GPS/chartplotters
NMEA 2000 networks
Engine ECUs or fly-by-wire systems
CAN bus wiring or digital switching
Marine VHF or AIS systems
Battery monitoring systems
— require compatibility verification and stable firmware.

Kyle’s Marine Repair is not responsible for:

Firmware conflicts
Data loss during reprogramming
Loss of function due to third-party software updates
Bricking, locking, or failure due to version mismatch or unsupported hardware

Some systems may require dealer-only access, proprietary tools, or license-locked updates. In such cases, Kyle’s Marine Repair will:

Notify the client of limitations
Recommend dealer service if applicable
Decline the job if tools or software are unavailable

Clients who modify systems after installation — including software resets, firmware flashing, or pinout rewiring — void any related labor warranty and assume full liability for resulting malfunctions.

C. Integration Limitations & Non-OEM Components

Kyle’s Marine Repair will attempt to integrate third-party or non-OEM components at the client’s request but does not guarantee compatibility, performance, or function across mismatched systems.
Non-OEM or aftermarket system installations may include but are not limited to:

Smart gauges
Knockoff sensors
Cross-brand MFD integrations
Bluetooth marine controllers
Non-certified battery monitors

Any client-requested component installed outside of manufacturer specifications will be installed as-is, without labor warranty.
Kyle’s Marine Repair is not liable for:

Integration failure
Network instability
Data transmission errors
Short-cycling, voltage faults, or damage to adjacent OEM systems

Electrical systems and electronic components may be refused at our sole discretion if deemed unsafe, incompatible, or unserviceable in the field.

VI. Storage, Abandonment & Vessel Access

A. Abandoned Vessel Policy

All invoices are due upon receipt, unless otherwise agreed to in writing and documented on the signed quote or estimate.
Storage charges begin to accrue 3 calendar days after the invoice is issued, regardless of whether the client has reviewed or verified the work. Payment is required in full before the vessel or any onboard equipment is released.
Kyle’s Marine Repair reserves the right to withhold return of any vessel, part, or serviced item until the invoice is paid in full, unless a prior written agreement is documented.
A vessel may be considered abandoned if:

It remains unclaimed or unpaid for 30 days or more after service completion
The client fails to make payment or communicate a resolution
Kyle’s Marine Repair is unable to obtain a response after reasonable contact attempts

In the event of abandonment, Kyle’s Marine Repair reserves the right to pursue remedies under Federal Maritime Law (46 U.S.C. § 31301) and Florida Statutes Chapter 713, including but not limited to:

Filing a lien against the vessel
Charging daily storage and administrative fees
Initiating legal action or sale proceedings

The client is responsible for all unpaid balances, including accrued storage fees, legal and administrative costs, and any lien-related expenses.

B. Travel & Mobile Service Access

Travel fees may apply to any job located more than one hour from Kyle’s Marine Repair’s dispatch location (typically Daytona Beach, FL). Travel is billed round-trip from the shop to the vessel and back.
Travel Time Rates (Billed in 15-Minute Increments):

1 Technician: $60/hour
2 Technicians: $90/hour
3+ Technicians: $130/hour

Travel fees are assessed at Kyle’s Marine Repair’s discretion and are included in the client’s quote or estimate for approval before scheduling.
Travel time includes but is not limited to:

Transport of parts, tools, or equipment
Waiting at gated or restricted marinas
Walking long dock distances with tools
Delays from marina operations, bridge closures, or customer-caused rescheduling

C. Client Access Responsibilities

Clients are responsible for ensuring safe, unrestricted access to the vessel at the scheduled time. This includes but is not limited to:

Providing valid keys, gate codes, parking access, or dock location details
Notifying marina personnel of our scheduled arrival
Securing pets or informing technicians of animals onboard
Clearing work areas such as engine compartments, cabins, or bilges of unrelated gear

If the vessel is inaccessible or conditions are unsafe, the job may be delayed, canceled, or rescheduled at our sole discretion.
A minimum 1-hour service fee will apply, billed at the labor rate associated with the scheduled job, in the event of:

No-show or missed appointment
Denied or restricted access
Unsafe, unsanitary, or obstructed workspaces
Locked compartments with no access authorization

If the client is meeting the technician on-site to provide access:

Kyle’s Marine Repair will make every reasonable effort to notify the client in advance of arrival
If the client is not present within 30 minutes of the scheduled window, wait time will be billed in 30-minute increments at the applicable labor rate
If the client does not arrive within 60 minutes, the appointment will be marked as a no-show, and the applicable no-show fee (currently $95 or 1 hour of labor, whichever is greater) will be charged
Rescheduling availability is not guaranteed for the following day and will be subject to technician scheduling and availability

D. Locked Compartments, Hazards & Obstructions

Kyle’s Marine Repair will not force, cut, or pry open locked compartments, panels, or hatches. If access is required and cannot be provided safely or legally, work will be delayed or canceled at the client’s expense.
If technicians encounter biohazards, infestations, unsecured fuel containers, or unsafe conditions — including but not limited to strong fuel odors, standing water, vermin, or excessive mold — service may be:

Paused until the hazard is mitigated
Rescheduled at the client’s expense
Subject to a hazard surcharge (see Section V)

Kyle’s Marine Repair is not responsible for any damage to or loss of personal belongings left in the service area, including but not limited to tools, gear, valuables, decor, or electronics.

VII. Legal, Lien & Media Policy

A. Lien Rights & Enforcement

Kyle’s Marine Repair reserves the right to enforce maritime liens under Federal Maritime Law (46 U.S.C. § 31301) and Florida Statutes Chapter 713, for non-payment of:

Labor
Parts and materials
Storage fees
Travel time
Special-order components
Hazard surcharges
Abandoned vessels or onboard equipment

Clients understand and agree that vessels, engines, or serviced systems may be subject to a lien until the full balance is paid.
Liens may be filed without further notice once payment is past due and communication from the client has ceased for 10 days or more.
Notice of intent to file a lien will be issued via email and/or text message to the client’s contact information on file.
The client expressly agrees and understands that digital delivery of such notice satisfies all requirements for intent to file under applicable federal and state laws. Kyle’s Marine Repair is not obligated to provide notice via certified mail, in-person delivery, or physical documentation, unless otherwise required by court order.
All legal costs, filing fees, and administrative charges incurred in enforcing a lien are the client’s responsibility.

B. Legal Responsibility & Liability

Kyle’s Marine Repair is not liable for:

Issues resulting from client refusal to authorize safety-critical or compliance-related work
Failures caused by deferred maintenance or improperly installed components
Damages incurred due to client-directed repairs, third-party work, or parts not supplied by Kyle’s Marine Repair
Performance degradation from rejected quotes or postponed follow-up service

Kyle’s Marine Repair operates in accordance with ABYC standards, U.S. Coast Guard regulations, and general marine safety best practices. If a client refuses a repair or service that is deemed necessary for safety, regulatory compliance, or seaworthiness, Kyle’s Marine Repair may:

Decline to continue work
Pause the project
Terminate the job entirely

Clients agree to hold harmless Kyle’s Marine Repair for any resulting damage, injury, or liability related to the decision to decline such essential work.

C. Defamation, Reputation & Communication

By accepting service from Kyle’s Marine Repair, the client agrees not to slander, defame, or otherwise damage the reputation of the business, its staff, or technicians, including but not limited to scenarios where:

The client declines safety-critical or essential repairs
Service is paused or terminated due to the client’s refusal to authorize recommended work
Issues continue or worsen after quotes are rejected
The client directs a specific repair (see Section III) and the problem persists or worsens due to underlying causes not addressed by their request

This includes but is not limited to:

Posting inaccurate or malicious reviews online
Misrepresenting facts on social media or forums
Making negative claims to marina staff or other customers

Kyle’s Marine Repair encourages professional communication and is committed to resolving legitimate disputes or concerns. Clients agree to contact us in writing and allow a reasonable opportunity for review and resolution before engaging in public criticism.

D. Photography & Media Policy

Kyle’s Marine Repair may document services, vessel systems, or repairs through photography or video for purposes including but not limited to:

Technical documentation
Training and internal reference
Quality assurance
Marketing and educational use

Non-identifying photos may be used on websites, social media, or promotional materials. No personal or sensitive information will be included.
Clients may opt out of public media use by requesting in writing prior to service. Opting out does not affect documentation for internal use, liability protection, or evidence of work completed.

E. Digital Communications & Payment Consent

By doing business with Kyle’s Marine Repair, the client agrees to receive all quotes, estimates, invoices, service summaries, and payment reminders via email and/or text message.
Clients may access their account, approve work, and pay securely through our online portal, which supports credit cards, debit cards, and ACH bank transfers.
Checks may be accepted at Kyle’s Marine Repair’s discretion and must be drawn from a valid U.S. banking institution.
Any returned, declined, disputed, or canceled payment — including but not limited to bounced checks, credit card chargebacks, or rejected ACH transfers — will result in a $100 penalty fee per occurrence.
Clients with multiple payment issues may be subject to:

Immediate suspension or termination of ongoing service
A requirement for full prepayment before any new work is scheduled or resumed
Placement on a cash-only or prepaid-only account status going forward

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